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  1. Topics & Tools
  2. HR Topics
  3. Artificial Intelligence in the Workplace

Leverage AI & Human Ingenuity to Drive Organizational Growth

Explore SHRM's expert business solutions for integrating AI in the workplace.

The opportunities AI presents are limitless. When combined with human ingenuity (HI), this synergy has the capacity to transform your organization while maximizing human potential. AI + HI = ROI.

Do you have a strategy in place to make it work for you? From understanding the impact of generative AI to navigating complex applications and building it into your current systems, SHRM is your trusted partner for leveraging AI as a tool to drive your bottom line.

Embrace AI + HI in the Workplace

Your Playbook to AI Success Across Every Level of Your Organization

Learn the key strategies for how AI can improve your business and empower talent with your free AI in the Workplace Playbook.

Inside you'll find insights on:

  • AI trends impacting work, workers and the workplace
  • Enhancing talent acquisition
  • Boosting employee engagement
  • Understanding policy regulation and examining related risks
Download Playbook Now
Download Playbook Now
Employee uses AI to analyze data.
Data analysis, business intelligence, work process and strategy, businessman, data scientist working on laptop with digital display of financial graph report

Develop Workforce Strategies for a New Reality

SHRM collaborated with the Burning Glass Institute to conduct an in-depth analysis of the effects of generative AI on the workforce. Take a deep dive into the economic and business implications of AI and develop the foresight and expertise necessary to anticipate and navigate them wisely.

Get the Research
Get the Research

Workplace AI Resources

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European Parliament Passes EU AI Act

On March 13, the European Parliament approved the EU AI Act, putting the European Union at the forefront of governing the burgeoning technology.

Data analysis, business intelligence, work process and strategy, businessman, data scientist working on laptop with digital display of financial graph report
Two Workplace Tests Show Limitations, Strengths of ChatGPT

The benefits of generative AI tools like ChatGPT have been chronicled at length by the media, technology vendors and conference presenters. But how do these tools really stack up when HR professionals put them to the test in their daily tasks and projects?

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Microsoft and AFL-CIO Partner on Developing AI

A first-of-its-kind partnership between Microsoft and the AFL-CIO will involve union members in AI development, train workers on AI and advocate for pro-worker policies.

Reflection of a circuit board on glasses
Is GenAI’s Impact on Productivity Overblown?

While generative AI can help individual workers work faster, those results don't always scale to increased productivity for the whole organization, researchers have found. In some cases, genAI slows workers down.

What is artificial intelligence and how is it used in the workplace?

Artificial intelligence refers to computers or computer-controlled machines that can simulate human intelligence in various ways.

Generative Artificial Intelligence and the Workforce

The goal of this report, a collaborative effort between The Burning Glass Institute and SHRM, is to enable CHROs and other business leaders to anticipate the repercussions of generative artificial intelligence and develop workforce strategies for a new reality.

Download Report
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Master Technology to Supercharge Your HR Career

In collaboration with SHRM, the Caltech Advanced Technology Credential provides vital insights and hands-on training in areas crucial to modern HR professionals. This program offers comprehensive courses on Artificial Intelligence, Data Analytics, Cyber Security, Systems Thinking, and Cloud Computing.

Insightful Content, Expert Perspectives

Anthony May, speaking at SHRM's Talent 2024 conference
Coordinate Compliance Among Laws Regulating AI

A host of existing laws already apply to regulate artificial intelligence, so HR professionals need to be sure to coordinate compliance, said an attorney at SHRM’s Talent 2024 conference.

Businessman at computer with images symbolizing AI
Benefits Leaders Are Optimistic About AI’s Potential, But Knowledge Lags

Employers are thinking about using artificial intelligence to recommend health plans, improve member access to care and nudge employees to use their benefits. But concerns remain about accuracy and privacy.

Artificial intelligence
White House Requires Agencies to Mitigate Risks of Using AI

The Office of Management and Budget published a new governmentwide policy on AI to limit its risks. Explore what this could mean for the future of artificial intelligence in business.

United Nations
United Nations Passes Resolution Calling for Trustworthy AI

Explore how the UN’s AI resolution will shape ethical use of artificial intelligence, offering important insights for businesses on navigating technology responsibly.

White-Collar Workers to Be Most Impacted by GenAI

Generative artificial intelligence (GenAI) will usher in big changes to the world of work, and the biggest impact will be on highly skilled, professional workers, according to new research released by SHRM.

How to Respond to Employees Who Want to Use AI

Employees are eager to use AI, and many employers are meeting their enthusiasm. From launching in-house tools to trying out an array of third-party solutions, workers are putting AI through its paces.

How Generative AI Is Transforming Engagement Surveys
How Generative AI Is Transforming Engagement Surveys

One area where generative AI (GenAI) has moved beyond its considerable hype to having real impact on the daily work of HR professionals is in the use of engagement surveys.

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